Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. We use cookies to improve your experience on our website. View our background and credit check requirements here. LiveOps will not sell or share your information with third parties for marketing purposes. National and Local Networks, 401(k) (Traditional and Roth) LiveOps Inc. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Your customers deserve the best at every touchpoint. This means you can choose when, where, and how often to work! Join the company voted one of the Best Places to work in Arizona. Secure your consumer and SaaS apps, while creating optimized digital experiences. Keep in mind, the more you service, the higher your earning potential! How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Required fields are marked *. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Please enable it to improve your browsing experience. Documenting details of calls and customer interactions. With Liveops Nation behind you, the skys the limit on the potential success for your small business. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. Cons. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Password. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Our developer community is here for you. You are your own boss and set your own hours so there is a great work/life balance. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Learn about Liveops Enterprise Solutions Click Here . Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Work outside the perimeter. Community. Enjoy the freedom and flexibility of being your own boss. Liveops energizes agents through rewards and recognition. Sign an Independent Contractor Agreement. Please update your browser to the latest version on or before July 31, 2020. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Duo Security for MFA | Okta. Dorm Decor Ideas || Explore Detailed Information. With Liveops Nation behind you, the. Earning potential. Build a thriving work-at-home business providing remote customer service for top brands. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Copyright 2023 Liveops, Inc. All rights reserved. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Thank you for sharing your experience with everyone! Conducting inbound/outbound customer service calls. Money is amazing, but like every job there are flaws. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Excellent company! Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Flexibility. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. We use cookies to improve your experience on our website. View our background and credit check requirements here. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. There is absolutely no paid training. Tuition Reimbursement. We've been partnering with Liveops since 2010 for all our inbound needs. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. Welcome to Liveops Agent Services LLC Shiftboard Login Page. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. You can also manage cookies in your browser settings. Public Relations e-mail (press@liveops.com) Locations. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. This login is to access our Shiftboard online scheduling and people. The background/credit check requires a $45 processing fee paid directly to our vendor. Its not easy to find a flexible team of experienced agents who understand your brand. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. As of July 18, 2022, all certification courses are FREE. Website. Your patients health is your top priority. Director of Customer Care, healthcare organization. Copyright 2023 Okta. If you have not created a ticket yet then you would need to register or create a new ticket to begin. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Support. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. Learn more about us at www.liveops.com. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. The best agents arent looking for part-time. Knowledge Base. Liveops agents are an extension of your company, and strengthen your brand with every interaction. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Its why weve led the industry in virtual flex agent services for more than 20 years. Organizations. Their consistency, professionalism and customer service are unparalleled in the industry. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Autonomy. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Were committed to earning the right to grow with you by being relentlessly results-driven. Push either the users Okta password or a randomly generated password to the app. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Compensation . View our background and credit check requirements here. Norms exist to be challenged. Main hustle or side gig its all up to you. Want to build your own integration and publish it to the Okta Integration Network catalog? And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. option Add a new device appears in Duo Mobile settings. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. No matter what industry, use case, or level of support you need, weve got you covered. I use the money to take my grandchildren shopping or on day trips. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. We didnt just evolve the remote contact center model, we revolutionized it. Liveops exists to improve people's lives. 5.0. Copyright 2023 Liveops, Inc. All rights reserved. Earning potential. Get started on your new home business Flexibility. Liveops: Flexibility. Earning potential. Were here to improve peoples lives. Accounts can be reactivated if the app is reassigned to a user in Okta. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. When call volumes are low, you pay less. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Scottsdale, AZ liveops.com Joined January 2009. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . Liveops. Find Out How & Apply . Liveops is a legitimate company. This network has hard skills in your industry, and soft skills from life experience. Liveops Job Board. You can also manage cookies in your browser settings. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. 2-4 weeksMost training is 2-4 weeks. Click here for technical info. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. This means you can choose when, where, and how often to work! We use cookies to improve your experience on our website. The agent community comes together . You can also manage cookies in your browser settings. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Liveops exists to improve people's lives, and . We create better outcomes by seeking out and integrating diverse perspectives. This means you can choose when, where, and how often to work! What I wish I knew the first time I filed self-employment taxes. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. We source for impact by empowering and celebrating those with initiative. I trust them and look forward to a deeper partnership in the future. Managing multiple systems, programs, and screens simultaneously. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. great training and continued support. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Login to track your existing support requests. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Sign an Independent Contractor Agreement. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Liveops Okta. Developer Center. The workplace culture is amazing. Without a doubt, they are the most organized company we have ever worked with. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Director of Customer Care, healthcare organization. See all features. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Liveops Nation agent news. We encourage ideas from everywhere. Sign an Independent Contractor Agreement. Connect and protect your employees, contractors, and business partners with Identity-powered security. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. To find out more, read our Privacy Policy and Cookie Policy. From professional services to documentation, all via the latest industry blogs, we've got you covered. The background/credit check requires a $45 processing fee paid directly to our vendor. VirtualFlex is more than just a contact center model. Without a doubt, they are the most organized company weve ever worked with. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Set your own schedule to work around your life. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. Login. The freedom of an entrepreneur. You are using an unsupported browser. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Creatively solving problems. Client opportunities may have additional requirements, including expanded client-specific certification. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Join the Liveops corporate team and help improve peoples lives. Forgot password? The hardest part of the job is when the call volume is low. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. To find out more, read our Privacy Policy and Cookie Policy. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Whether calls are slow or surging, a network of brand-certified agents flexes with demand. View our background and credit check requirements here. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Flexible. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . - Liveops The modern contact center. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. VirtualFlex solves for that. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. You may also receive performance-based pay or other incentives. Post in the comments section of this video.Thank you for 2,360 subscribers! Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Cons are having to provide your own equipment. 3,309 Following. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Copyright 2023 Liveops, Inc. All rights reserved. If not, reach through the comment section. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. The VirtualFlex platform delivers the right agent at the right time, with the right results. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? I like to help people. We are empathetic, good-natured, down-to-earth people who like to have fun. Healthcare and Medicare enrollment can be complex. So how much can you earn? . At WebCE, we are passionate about delivering exceptional professional development solutions. Thanks so much for taking the time to leave a review! We call the agent community Liveops Nation. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. Want to become a Liveops agent? Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Learn how. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status Freedom. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. . The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Go Further; Marketplace. With this strategy, everyone wins. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. We believe every voice matters. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. Support. Teams include: Client Results. Add this integration to enable authentication and provisioning capabilities. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. show about fbi agent and dimensional portal. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. The agent community sits at the core, and we dont take this lightly. See Capabilities for more details. Good pay, ability to make your own schedule. Copyright 2023 Liveops, Inc. All rights reserved. When unexpected events occur like global pandemics health needs can rapidly change. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Here's everything you need to succeed with Okta. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Want to become a Liveops agent? Looks like you have Javascript turned off! Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Link Okta groups to existing groups in the application. If you love helping improve peoples lives we want you to work with us. Okta Browser Plugin; Okta Agents. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . We call the agent community Liveops Nation. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Talent deserves opportunity. Liveops mobilizes reliable, brand-certified agents. (sales@liveops.com) Press & Media. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Or, sign in using: Login using Okta. Your customers deserve the best at every touchpoint. Universal Login. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Log-in to the worlds easiest to use Learning Management System To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Im also a nurse. Actual earnings may vary depending on client opportunity and support required. Empathy is part of Liveops agents DNA. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. IT Support Logo. You get to dictate when and how often you commit to providing services. With VirtualFlex, theres no need to overstaff. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Username / Email. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. FLEXIBILITY AT SCALE. Copyright 2023 Liveops, Inc. All rights reserved. The world class support of Liveops and unparalleled access to world-renowned clients. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Also shoutout I recommend both new and veteran agents watch this entire video. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. They want right-time. Our scalable platform lets agents define their availability. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. We've been partnering with Liveops since 2010 for all our inbound needs. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours.