Asked about my previous research experience, Why do you want to work in regulation now, Motivation for working for being an inspector. Morbi finibus ex vel ligula faucibus malesuada. It can be a cause for much anxiety but the CQC fit and proper person interview need not be the significant hurdle it seems in your dream to become a registered manager. Ensure that arrangements can be put in place quickly for the inspectors, including making rooms available. Describe a written technical report or presentation you had to complete. Trust the Lord Prayer. Our industry experts continually update existing policies and procedures, whilst introducing new ones in response to the latest changes issued by the Care Quality Commission (England) and the SCSWIS (Scotland). Read expert tips on achieving 100% compliance and impress the Care Quality Commission. Process consisted of presentation (10 mins), interview (45 mins) , and written assessment (90 mins) Section four of the PIR asks about your vacancies, your staff and their qualifications. Copyright 2022 CQC Compliance. (You should NOT keep photocopies of staff DBS checks in staff HR/Personnel files. Interview this was based on skills knowledge and previous training CQC may quote 2-3 hours for a fit person interview. Using the training and qualifications feature, you can evidence the amount of support and training you provide to your staff and show that mandatory training is up to date. Engage with partner organisations such as HealthWatch and invite them to be mock assessors. If you would like help with preparation and guidance for your interviews, this service is charged at 150 and will take place after CQC have arranged your interview and requested you provide additional information. Perhaps unsurprisingly, despite presentations trying to persuade staff in lower grades that this new role has a development path to be come an inspector for those who want it, not enough people applied by the first cut off date and so this was extended from December until after Christmas, meaning I didn't know if I'd passed the sift for a few weeks after I'd expected to. They may look in cupboards and fridges, so make sure thermometers and temperature logs are in situ and working. Candidates should maximise the opportunity to appropriately relate their experience of working within care environments wherever possible. Read best practices on hiring, onboarding and compliance in the healthcare industry. After the inspection but before the well-led. . I understand they probably did a lot of interviews that day hence the rudeness perhaps, that might have been their 6th but it was my first! It means the inspector will have access to some information about your service prior to their visit. http://www.trustpilot.co.uk/review/qcs.co.uk. Phasellus aliquet sapien ut libero mollis, sit amet fringilla augue bibendum. .ld_social_icons_640075c169c42.social-icon{font-size:16px;}.ld_social_icons_640075c169c42.social-icon li a{color:#ffffff;background-color:#39bff0;}.ld_social_icons_640075c169c42.social-icon li a:hover{color:#ffffff;background-color:#39bff0;} As a result of the ongoing Covid-19 pandemic, routine inspections by the CQC are currently suspended, to avoid placing additional pressure on health and social care services. Nullam fermentum convallis urna sit amet pharetra. 2. Anyway, I knew I hadn't got the job before the interview was over. TIP #4 - There will be a number of situational, hypothetical and personality-type interview questions . CQC Interview Questions. What is the interview process like at Care Quality Commission? The cookies is used to store the user consent for the cookies in the category "Necessary". CQC Compliance is proud to be part of the WorkNest group (itself part of Marlowe PLC), the UK's leading providers of outsourced Employment Law, HR and Health & Safety services.While our expertise will always be healthcare compliance, our position within the group allows our clients to access industry-leading specialist support from our 400+ colleagues across WorkNest. We will undertake a thorough on-site review of the practice as part of the mock inspection. This applies to the specific regulated activities at the specific locations given in the registered manager application. Privacy Policy They are available from a variety of sources, and you can easily find checklists claiming to be official CQC inspection checklists for a range of services, from care homes to GP surgeries and dental practitioners. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Try having a mock interview for extra practice. We hope you find this checklist useful. Clearly, such an undertaking is not to be taken lightly. Spend time researching the company. Applicants may be in the process of working towards the qualification rather than already holding it. The CQC 5 key questions. You may disable these by changing your browser settings, but this may affect how the website functions. There is a unit based approach for selecting Residential and Non-Residential pathway options. This Q&A guide helps provide you with an indication of what to expect and offers hints and tips to help you thoroughly prepare for a CQC interview. How the Covid-19 pandemic is affecting CQC inspections. A matrix or spreadsheet is acceptable), A clinical record - the interviewer may ask the registered manager to evidence how correspondence from other providers is managed, for example. It sounds like youve got a grip on things, but did you know you can automate compliance and credentialing to further improve processes and impress CQC? They use predetermined Outcome Measures to analyse whether an organisation meets those standards, and will require documentary evidence to demonstrate whether these outcomes are being met.. We know what a headache Care Quality Commission inspections can be, how much valuable time is taken up in preparation for an inspection, and how stressful it is to be the subject of CQC scrutiny. Duis libero dolor, congue et varius eu, placerat vel dui. No system to ensure all staff have full pre-employment checks completed, Failure to deploy adequate numbers of suitably qualified staff, No system in place to review and communicate role-specific training or policies to staff. Do you record staff training and development that you can show CQC inspectors? Q1. If youre looking to ace a CQC inspection by streamlining the compliance process for all your practitioners, book a demo and see what Credentially could do for you. Its an extremely helpful document for anyone new to the inspection process, and should be the first port of call for any provider. The possible questions that the CQC might expect prospective registered managers to have answers to: Questions about registered managers. . On-site inspection . If you answered a mix of 'yes' and 'no' then you need to improve compliance in time for your CQC inspection. the Essential Standards of Quality and Safety that were replaced by the Fundamental Standards but it is still a really simple, practical guide to preparing for the interview and the kinds of questions the registered manager will be asked. CQC might also offer to visit your premises or conduct the interview remotely.What should I take with me to the fit person interview?It would be useful to take a copy of your locations Statement of Purpose and a copy of the latest Fundamental Standards.You will find it helpful to familiarise yourself with the specific guidance for registered managers which you can find on the CQC website. Additionally, the CQC may carry out Focused Inspections, for example if any cause for concern has been identified at the comprehensive inspection which requires further attention, or if the provider experiences a change in circumstances (such as a merger or acquisition). Understand what staff will say about your trust, what senior leaders and the board of directors will say, including your non-executive directors. This includes a review of your practice policies, audits, risk assessments, decontamination room compliance, patient safety checks, mock interviews with your team, CPD staff training, information governance and clinical governance protocols as well as recruitment and induction . Nunc quam orci, pharetra a ex ac, fringilla faucibus neque. This can be carried out by an external company or a competent person within your service, who should . .vc_custom_1648903024873{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f5f5f5 !important;border-radius: 10px !important;} Quality and Management. All Rights Reserved. It is unrealistic to expect every candidate for registered manager to know every detail of the CQC compliance requirement inside out. 2. Vivamus pretium euismod tellus et porta. This cookie is set by GDPR Cookie Consent plugin. Learn about total Enforcement Powers CQC has under Health and . Planning your responses can also help you answer with confidence, which may give you an advantage in the hiring process. Alternatively, CQC may issue a Notice of Proposal to Register with Conditions.If the applicant disagrees with the decision and resulting notice, a hearing can be convened to receive representations. So, what can be done to make the process more straightforward and less stressful? Close-quarters combat (CQC) or close-quarters battle (CQB) is a close combat situation between multiple combatants involving ranged (typically firearm-based) or melee combat. if not, why not? 8. Aliquam erat volutpat. 3866683. I was asked a series of lengthy competency based questions, all ok. Name* Attendees will understand successful approaches to being ready for inspection, how to prepare your staff team, and what you will be expected to evidence and how. Quisque ut dictum ex, finibus lacinia eros. Hi, new here. I felt as though the interviewers were going through the motions and that they had already ear marked the job for someone internally. By continuing to browse this website you accept the use of cookies, Opening Hours Mauris id facilisis velit. Realistically, for most applicants, the assessor should be able to gather enough information to enable a decision to be made in 1-2 hours. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Also, engage with senior clinicians and governors to undertake these reviews. The Fundamental Standards ensure compliance with the following two pieces of legislation: Regulation 7focuses on the requirements of a registered manager this is what the CQC are trying to access throughout the registration process. ID to bring on the day (passport/driving licence). If you here within the time scales just call them and they will respond with answer. 10. It is testing, both written and verbal skills assessed - and can take 3 hours. The CQC publishes its insight reports on your trust and shares this with you. This includes examples of how you have improved patient outcomes and experience. For more useful hints and tips or to find out about the expert CQC preparation and readiness support we can provide, please get in touch by calling 07732 681120 or by email to advice@good-governance.org.uk. Although CQC inspections will vary according to the type of service being assessed, all inspections centre around 13 Fundamental Standards, below which no care provider should ever fall. Tell me about a time you worked as part of a team to help a client. Monday to Friday 9:00am - 5:00pm, Got a question? This article provides a quick overview of these standards and KLOE. Vestibulum sed diam ligula. There is no score generated, nor a minimum threshold which must be achieved. The kinds of services provided for the purposes of the carrying on of the regulated activity and the range of service users' needs which those services are intended to meet. Well-led key lines of enquiry (KLoE). Morbi in massa accumsan, congue felis non, accumsan ante. Mock CQC Inspection. I looked and there was 1 post about that 1 post. It is advisable to have a copy of your CQC application form in front of you and a copy of the Fundamental Standards. 2. Despite them offering it and me confirming I wanted it, no feedback has been provided a month later. With the support of our software, hiring, credentialling and on-boarding of new staff will become a walk in the park. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Praesent ac libero malesuada, ultricies magna sit amet, tempor sapien. "Tell us why you have applied for this job?". Can you provide clear evidence of how you are developing and improving your services? Too many organisations fail to prepare well enough or early enough to achieve the best outcomes. A question about how I'd improved a process. You can prepare for a quantitative analyst interview by learning the kinds of questions an interviewer may ask you. Candidates applying for Assistant Inspector had the quickest hiring process (on average 42 days), whereas Inspector (Acute Hospitals) roles had the slowest hiring process (on average 90 days). 4. Questions were to be answered fully using the star method was helpful, Anonymous Interview Candidate in Stratford, England, I applied online. Our fully customisable software will enable you to hire faster, reduce admin, control costs and - crucially - master CQC compliance. Explain a time you had to use logic to solve an engineering problem. Also was asked who your stakeholders would be, even though I mentioned some key ones in the presentation they wanted to know more! Leave your contact details along with a few lines about the nature of your enquiry and a specialist member of our team will get in touch. Its a good idea to set up the Care Quality Commission (CQC) visit as a corporate project with executive leadership, preferably with the chief executive officer involved and receiving regular oversight briefings. If the hearing outcome is unsatisfactory it is possible to appeal against the resulting Notice of Decision to the First-tier Tribunal. Share it and improve it with several iterations. Demonstrating - managing risk and quality Aliquam molestie nisl at justo sollicitudin, ut imperdiet lectus porttitor. It may also be useful to have a copy of the practice's Statement of Purpose to hand. Registered Mauris id facilisis velit. Good managerial or supervisory skills are readily transferable from other sectors as long as they are tempered with some experience of the care sector. This legislation can be fairly difficult to get to grips with, but thankfully the CQC has produced a supporting document, entitled Guidance for Providers on Meeting the Regulations, which aims to help providers to comply with the regulations and includes useful advice on how to achieve compliance, covering issues from care provision to HR practises. As a result of the ongoing Covid-19 pandemic, routine inspections by the CQC are currently suspended, to avoid placing additional pressure on health and social care services. In other words, its impossible to bluff your way through a CQC inspection, cover up mistakes or to rush around for a couple of hours beforehand to get your paperwork in order. The CQC will certainly regard your background as very important. These cookies track visitors across websites and collect information to provide customized ads. Ask a co-worker or a mentor to put some hypothetical situations to you and ask you how you would act. I applied online. Our CQC Registration service is designed to takeaway all the stress, we will do your Provider & Registered Manager Applications and prepare you for Interview. In modern warfare, close-quarters combat usually consists of an engagement between two forces (typically . These standards have been devised according to the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) 2009. The motivations of prospective registered managers are of great interest to CQC. These cookies will be stored in your browser only with your consent. Ensuring staff are suitably trained, and that evidence of this can be provided, will prepare services for a CQC inspection. Written assessment then onto a presentation and a competency based Paraded through a huge open plan office - gawped at - Then interview room with glass wall with blinds left open meaning literally hundreds of people could watch me being interviewed. Interview. CQC Compliance Limited, 20 Grosvenor Pl, London, SW1X 7HN, CQC Compliance Limited, Woodhouse, Church Lane, Aldford, Chester, CH3 6JD. ASC-WDS also gives users the option to share some of their data with CQC. Currently, registered managers need to be suitably qualified and competent persons to be in charge of delivering GP and dental services. . Consider individual coaching and preparation for directors and other senior managers who will be interviewed. (CQC talk a good game about providing things but these never materialise) I certainly didn't fancy the role itself for the money on offer as it appears to involve shifting a lot of work from the already overworked inspectors onto this new position. What did you do. Level 2-3 Diplomas in Health and Social Care qualify holders for non-managerial roles and are a stepping stone to the higher qualification. Lengthy application and interview process, turned down for not meeting unspecified requirements. Type of questions 3. Our Training team will work with you to thoroughly prepare and identify your strengths and weaknesses, based on experience, knowledge and service offering. Frankly I've had much better interview experiences at CQC when I haven't got the job. Ensure all services are undertaking what is required. The data we collect in ASC-WDS can also help you complete your Provider Information Return (PIR). In luctus lobortis arcu, sit amet feugiat nunc blandit vel. Describe a time you demonstrated leadership skills at work. Interview consisted of one competency based interview to last 45 mins. Questions on Essential Standards of Quality and Safety Outcomes. Which looks likely to be just as overworked but for less money. .vc_custom_1648903024873{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f5f5f5 !important;border-radius: 10px !important;} Any specific questions 4. In August 2015, Marlborough Court received the top rating, outstanding, in a Care Quality Commission (CQC) inspection. The board of directors and senior managers need a coherent narrative not to recite, parrot-fashion, but so theyre all aware of common themes and use similar expressions. It does not store any personal data. We'd like to set performance cookies to help us to improve our website by collecting and reporting information on how you use it. The first step you need to take when preparing for an interview is to review the job description.