However, not all purchases and losses are covered by AmEx purchase protection. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. Our partners compensate us. More information can be found, American Express makes it easy you can file your claim. Not a Cardmember yet? Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. However, there are varying levels of protection. To be eligible, you must pay for the entire cost of the item with your eligible American Express card, and purchases must be made in the U.S. or U.S. territories.^. It appears that JavaScript is either disabled or not supported by your web browser. Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. Please visit americanexpress.com/benefitsguide for more details. Visit americanexpress.com/benefitsguide for details. To file a claim with Amex purchase protection, you can do so online or by calling 800-228-6855. All American Express cards with extended warranty benefits provide the same amount of coverage. For The Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, American Express Gold Card, Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. is no longer available through NerdWallet. Improve earnings, maximize rewards and track progress toward dream trips. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. Fortunately, in many places, you dont need to go down to the local police precinct as many cities have an online portal to submit reports for incidents like theft, lost property or damage to property. Coverage limits apply. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Purchase protection saved us $1,700 a reader success story, These are the cards TPG staff reach for in case of emergency, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, The 5 Amex cards were keeping in our wallets and why, Do Not Sell or Share My Personal Information, $10,000 per item (or $500 per event for natural disasters). Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? *, 4 points per dollar at restaurants and at U.S. supermarkets (on up to $25,000 per calendar year, then 1 per dollar); 3 points per dollar on flights booked directly with the airline or purchased through. Additionally, purchase protection benefits are not payable on eligible items if the damage is caused by riots, acts of war or service in the military, normal wear and tear or damage through alteration. Does AmEx purchase protection cover lost items? A copy of your primary insurance declaration page, if applicable. AmEx makes it easy to file a purchase protection claim on its website. The Capital One Venture X Rewards Credit Card is an excellent everyday spending card. This post contains references to products from one or more of our advertisers. Our partners cannot pay us to guarantee favorable reviews of their products or services. All financial products, shopping products and services are presented without warranty. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. Pre-qualified offers are not binding. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. its said 10 business but its already past. One-of-a-kind items, such as rare stamps and coins. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. Any other documentation needed to substantiate your claim. If an item is stolen, file a police report immediately. Earning rates: 4 points per dollar spent at restaurants and on the first $25,000 spent at U.S. supermarkets each calendar year (then 1 per dollar); 3 points per dollar spent on flights booked directly with airlines or on Amex Travel; 1 point per dollar spent on other purchases. Your next step should be to check the cards benefits guide to determine if your item and its form of damage or loss are eligible. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. Unfortunately, if you're affected by a natural disaster, AmEx purchase protection only covers a maximum of $500 in claims per event. We'll run a soft credit check to find special offers, but it wont affect your credit score. A variable APR of 19.49%28.24% applies thereafter. Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre . As always, check your credit cards guide to benefits to see which benefits apply to you. Terms apply. Though the majority of cards within the American Express portfolio carry purchase protection as a perk, you wont get the same level of coverage from all credit cards. If filing online, you will be prompted to submit required documents to support your claim. Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. All financial products, shopping products and services are presented without warranty. For example, if you have an American Express card, the chances are that card provides AmEx purchase protection. Join Date: Aug 2009. The Ink Business Cash Credit Card offers up to $10,000 per claim in purchase protection on a card with no annual fee. Earn a $200 bonus after you spend $500 on purchases in the first 3 months from account opening. You can view the full extended warranty policy for each card. Visit americanexpress.com/benefitsguide for details. has been collected independently by NerdWallet. The Amex EveryDay Preferred Credit Card from American Express. Items permanently affixed to a home, office, vehicles, etc. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). That proof of loss depends on the circumstances. And extended warranty protection offers one full year of coverage at $10,000 per item and up to $ . *, Maximum coverage per account for purchase protection: $50,000 per card per calendar year.*. Depending on the credit card, the coverage amount and the duration of the protection may differ. You should also know that purchase protection does not cover damage to items when shipped by a third party and under their temporary care, including a common carrier. All policies have a maximum limit of $50,000 in claims per calendar year. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Visit americanexpress.com/benefitsguide for details. Please review. The American Express Platinum cards are eligible for American Express Purchase Protection. Many or all of the products featured here are from our partners who compensate us. Information provided on Forbes Advisor is for educational purposes only. Editors note: This is a recurring post, regularly updated with new information. AmEx makes it easy to file a purchase protection claim on its website. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. If you claim an item was stolen you will need a police report. 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. Worry less. Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. hbbd``b`@/P k ";d100O@ T9 3 To start the process, log into your AmEx account and, Like insurance, purchase protection is one of those things that you hope you never have to use. Note that purchase protection is different from. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. when you need coverage is essential. Who should (and shouldnt) get the Capital One Venture X card? NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. You must provide an original store receipt (or a printout of an online receipt). Can You Get a Credit Card Without a Social Security Number? You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. 3 points per dollar on travel, shipping, internet services, cable services, phone services and advertising with social media sites/search engines (on the first $150,000 in combined purchases each account anniversary year, then 1 point per dollar); 1 point per dollar on other purchases. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice.